Mon - Fri 08h00 - 16h30    

Exploring The Use Of Computer Mediated Video Communication In South African Engineering Projects

I.P. Meyer, T.J. Bond-Barnard, H. Steyn & J. Jordaan

Globally-expanding organisations, trying to capitalize on distributed skills, are increasingly using virtual project teams to shorten product development time and increase quality. These virtual teams, distributed across countries, cultures and time zones, are required to use faster and better ways of interaction. Past research has however shown that virtual teams using computer mediated communication (CMC) instead of face-to-face communication are less cohesive as they struggle with mistrust, controlling behaviour and communication breakdowns. This study sets out to determine if South African project practitioners perceive virtual teams using videoconferencing to suffer from the same CMC disadvantages as described in past research in other environments, and if they do, what the possible causes could be. This paper reports on a survey of 106 South African project practitioners. The results show that South African project practitioners prefer face-to-face communication above CMC and perceive virtual teams using videoconferencing to be less cohesive and to suffer from mistrust and communication breakdowns, but not from increased conflict and power struggles. The perceived shortcomings of videoconferencing might result from virtual teams using this medium having less time to build interpersonal relationships.

The South African Journal of Industrial Engineering Vol. 27, No 2 (2016)

Slide 1
Quick Links

The PPM is recognized by the following:

  1. PMI (Project Management Institute) – USA and Globally
  2. ECSA (Engineering Council of SA)
  3. SACPCMP (South African Council for the Project and Construction Management Professions)
  4. SACNASP (South African Council for Natural Scientific Professionals)
  5. PMSA (Project Management South Africa)

On successful completion of the PPM, suitable candidates may be eligible to apply for the professional designation of Project Manager (PM) conferred by Project Management South Africa (PMSA). PMSA is the SAQA recognized professional body representing the interests of project managers across sectors.

Contact Information

Simbulele Mtshotane

Course Coordinator

All Administrative Matters
+27 (0)12 434 2603
Mobile: +27 (0)73 760 7402
Send an email

Mpolokeng Rammutloa

Programme Manager

Prof Herman Steyn

Course Leader

All Academic Matters
Send an email

Copyright © 2024 University of Pretoria. All Rights Reserved.

Cookie policy

We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.

Cookie Policy